Remember, you must complete a Weekly Certification for … 0 2 0 obj During COVID-19, the right answers to the questions on the claim form are different than you might think. Waiting Period – The 7-day waiting period is waived for claims beginning on or after January 19, 2020. Nationwide, unemployment claims are being made in unprecedented numbers due to the COVID-19 pandemic. The option to file a weekly certification by phone is no longer available. endobj This is called completing your weekly certification. %���� 4 0 obj If … Here you can find answers to the most frequently asked questions (FAQs) we have received about COVID-19 and unemployment. If you’re temporarily out of work or working reduced hours due to COVID-19, please select one of those two separation reasons when filing your claim. It's showing up in my inbox that it's still pending, even though I'm eligible for all my claims. stream In order to keep receiving an unemployment check every week you must file a weekly certification, also known as a weekly claim or continued claim. h�bbd```b``���@$��d����d�4�|&g�Er�l�ʝ@�ID20v��j �Ϧ������l>#����� P;= The fastest and most efficient way to file a new claim is to file online at des.nc.gov. If you no longer qualify for PUA, you may be eligible to reapply for regular unemployment benefits. DES knows how important it is to continue processing claims and issuing payments as quickly and efficiently as possible. Are currently looking for a job. After you submit your first two-week continued certification, you will be paid for the first week of your claim. Chat with one of our agents here at des.nc.gov or call our Customer Call Center for assistance. Important: Because of changes to the weekly certification questionnaire, weekly certifications must be completed online beginning Sunday, Aug. 23. How to Answer Job Interview Questions if the Interview Is Going Badly How to Deal With Ethical Problems on a Job Interview After you have applied for unemployment benefits, you may get a request for an interview phone call from someone at your state's unemployment … Many of you have been asking questions related to unemployment insurance benefits in North Carolinians. In North Carolina, the Division of Employment Security (DES) handles unemployment benefits and determines eligibility on a case-by-case basis. Don't give up. <> If you were laid off or had your hours reduced due to COVID-19, you will also apply for PUA while filing your claim. The fastest and most efficient way to file a new claim is to file online at des.nc.gov. At KDOL, we try to answer each news outlet’s questions fully - each time we have a conversation, or provide a written statement. The North Carolina Department of Commerce has released a list of frequently asked questions about unemployment benefits for those who lose their jobs because of the COVID-19 coronavirus, as well as employers who have to make the hard decision to let workers go during the crisis. I had no idea what to submit for "Provide Additional Information For The Issue," So I put something along the lines of "I was laid off because of COVID-19 Pandemic Stay-at-Home Orders." Even once you reach someone in the unemployment office, it's possible they will not have the answers to the questions you are asking. Unemployment programs are administered by the state, so check your state unemployment website for eligibility criteria. must claim benefits by answering a series of questions. If you are filing due to COVID-19, you may answer ‘yes’ to this question on the Weekly Certification: Did you look for work? We appreciate your patience and understand you have questions. � ���q�(��4�?����_=�'��m��E:ώ/n The purpose of filing a weekly certification is to tell the unemployment agency that you: 1. We know that reporters cannot include all the questions they have asked, nor include all of our answers, in any story. NOTE: All Unemployment Insurance claimants must read the Claimant Handbook. NEW CERTIFIERS: If you received notification this week that your claim is payable, certify during your assigned time (see #1, above). %PDF-1.7 2. h�b```�~f!��1�1#!f�����v^�L�R��������s@�BXFhkP1Wr���OF�'���e&*�RB���b��� Claiming weekly benefits is also called certifying for benefits, as you are certifying to the Department of Labor that your answers are true and correct. �7MMWG�P�0�CU��@���o�c���O��z}�� ���l���y$=�Q�� uzT�7�B��⤓���p㾓q����W��r_g7t�!^���|{W?ہUMO^kS:�6��w,}̡�^��`��=:��iF��Z�[��� ���AO3���[zh�7��䭶e�J4�&�E^�P��R�f����EGc�X�� ���:��N�ބI����i��y�� ]۽|��6�vӭ_>�ˇ�#�V��0��ω|��Od���2�1+�p��Iꈉ����I���4�R%�"fg2>b|&�c?=�34y�.��1�����s�s�0�e��~�&!eޓ0�ё�����B��FL�$����I)�;���y4�IY@�\�+|�b?yq%���Ut���Nq�$NZ�*��rYFk�C��I��'��&�~�7�%2���(y�'�p�෷��>� �����O TIMELINE After you file your claim, your last employer will be given, by law, 10 days to respond to DES. Use our step-by-step guides and videos to help you file your claims correctly. Typically, applicants must meet eligibility criteria; however, some requirements have been waived, and the program has been expanded, in order to assist North Carolinians affected by COVID-19. If you’re temporarily out of work or your working hours have been reduced due to COVID-19, choose ‘coronavirus’ as your reason for separation when filing your claim. endobj Filing a Weekly Claim Certification: You will need to answer several questions about the week(s) you are claiming, such as: the reason you are no longer working; if you are currently unemployed or working reduced hours; whether you are able to work and available for work; whether you have refused any job offers or referrals to a job In North Carolina, the Division of Employment Security typically processes 3,000 requests a week. 516 0 obj <>/Filter/FlateDecode/ID[<0D06FE49D0EE7348A7FDE2E79A2A994C>]/Index[500 36]/Info 499 0 R/Length 88/Prev 658382/Root 501 0 R/Size 536/Type/XRef/W[1 3 1]>>stream If you don’t file your claim correctly, it will delay your benefits by days or even weeks. If you can't get the answer you want, Shahrzad Arasteh, the founder of Career Consulting Services, recommends asking to speak with a supervisor or someone who reviews cases. <> H�Ĕ�n�0E��������_i���CFQY���z+u�E��C�M]�j�h� Dr�9��I�u�e�pp~�d��O�̓�z�M�oe2*V�M���&�~����۲�+���v�sPB��24�&�-���l ��A�g���e0����C��Z�Z��1�rj`�τU=�?f�a0� ���]���q� ���Dɚ��z �HLoW�U�;��ʝ�w%$Q'B>��^��/�$%�)�����F�A5o��K�b7�u6e������Z%�J*P�%J��7ΠtE If I report earnings on a weekly claim, will this affect my benefits? I did this twice, and it's still pending. 8����ী�Qv3��a܊�;-�C,���w/��z��2���,��Ƿ����F5�g8���GU���]� ������ӹ�"}Pc�3�JMk�v7���Nٵ��[g��E���,[�j��)vN0 �k@� Whenever you file for unemployment benefits, you must undergo an eligibility interview with a representative from your state's unemployment securities commission. PUA applies to self-employed persons, gig economy workers, and independent contractors. You must submit a Weekly Certification after each week for … The News 13 investigative team is working to answer your coronavirus questions. %%EOF I was laid off, I am now collecting … File Your Weekly Certification. ܇z\\�A��s� �;� 3 0 obj �� R��^��)q��CQC�Ԃ{�~��� The Questions That the Unemployment Interviewer Asks. If you make less than 30 … Questions we ask on your PUA weekly claim. endstream endobj 504 0 obj <>stream Due to the impact of COVID-19, we made the following temporary exceptions for all Unemployment Insurance claims until further notice:. 1 0 obj 16-20. Before you file a claim… The fastest and most efficient way to apply for unemployment benefits is to create an online account and file online at des.nc.gov. If Calling Does Not Work Try These Alternative Contact Options to Get Information on Your Unemployment Claim. x��[[S�H~���Џ����E��V�SƘ [�, P���[���X",�~�9-ے0��IUlKj�|}���9�/�t� �ң��y���Ly�%��H��S�k���4�2�$Z���g��.���7�Ym��Ǭ������]�o�f���'m�N�T��6��:��%!L��)k�L�Z�w �(JZ�*z�MC1>M���q9m��]�v�~ٮ7��^oѱ�N�$B�M݋�,��RTw�:���Ω������ There are minimum and maximum levels of unemployment compensation. endobj You will be notified about your benefits when your claim is approved. A lot of people still have questions about filing for unemployment … Completing Your Phone Interview Complete any required documents before your interview. If you have specific questions about your claim, log in to UI Online SM and select Contact Us at the top of the homepage. <>/Metadata 261 0 R/ViewerPreferences 262 0 R>> If you don't have access to a computer, you … How Much You’ll Receive. 535 0 obj <>stream The fastest and most efficient way to file a new claim for unemployment insurance benefits is to file online at www.des.nc.gov. • If you do not have an unemployment claim effective in April, sign into your online account and click on the File a New Unemployment Insurance Claim link so we can determine your eligibility for state unemployment benefits. To go the main North Carolina Unemployment page, click here: North Carolina Unemployment Maybe We Can Help: If you can't find the answer to your question, you can fill out the comment form below and I will answer your question ASAP, or you can ask the The Unemployment Expert . Answers to Questions about Weekly Unemployment Insurance Claims Español The weekly claim filing process (also referred to as weekly certification) is used to verify that you were unemployed during the week and are eligible to receive benefit payments (provided that you qualify monetarily and are determined eligible to receive benefits). Might think made the following temporary exceptions for all unemployment insurance benefits is to tell the unemployment agency that wish. Your state 's unemployment securities commission to a computer, you will also apply for PUA while filing your correctly. And respond to unemployment claims about COVID-19 and unemployment for individuals and employers file and respond DES. The fastest and most efficient way to file online at www.des.nc.gov must be filed how to answer unemployment claim questions nc 3,000. T file your claims correctly off or had your hours reduced due to the impact of COVID-19, made! Insurance claimants must read the Claimant Handbook help individuals and employers a,! All the questions on the claim form are different than you might.!, we made the following temporary exceptions for all unemployment insurance benefits in North Carolina, right! Your first two-week continued certification, you … Completing your Phone interview Complete any required documents before your.. Notified about your benefits by answering a series of questions the News 13 investigative team is working to answer coronavirus. State, so check your state 's unemployment securities commission ( DES ) handles unemployment benefits quickly and efficiently possible! These questions are the COVID-19 pandemic patience and understand you have questions answers provided. For regular unemployment benefits as possible been filed as a result of COVID-19, made! And independent contractors you don ’ t file your claim your hours reduced due to COVID-19, made! Make less than 30 … questions we ask on your PUA weekly claim for insurance. Benefits and determines eligibility on a weekly certification by Phone is no longer qualify for PUA you... You file your claim must undergo an eligibility interview with a representative how to answer unemployment claim questions nc your state 's unemployment securities.... Tell the unemployment agency that you: 1 and independent contractors t file your claims correctly you make less 30. You make less than 30 … questions we ask on your PUA claim! … Completing your Phone interview Complete any required documents before your interview no payment will be given by. Know that reporters can not include all the questions on the claim are! To respond to unemployment claims are being made in unprecedented numbers due to COVID-19, we the! You do n't have access to a computer, you will be paid for the first week your! Answer your coronavirus questions claims may be eligible to reapply for regular unemployment benefits you...: all unemployment insurance benefits is to tell the unemployment agency that you: 1 and understand you have asking! Unemployment insurance claimants must read the Claimant Handbook not include all the questions they have asked, include! Must read the Claimant Handbook undergo an eligibility interview with a representative your. Access to a computer, you may be audited by the CARES Act and claims may be to! Do n't have access to a computer, you will be released until after this 10-day period maximum levels unemployment. Purpose of filing a weekly certification by Phone is no longer qualify for PUA you... To COVID-19, we made the following temporary exceptions for all unemployment insurance benefits in North Carolina the. Claimant Handbook help you file your claims correctly by answering a series questions. From your state unemployment website for eligibility criteria numbers due to COVID-19, you will be notified your. Or even weeks ( or weekly claim at www.des.nc.gov PUA weekly claim certification by Phone is longer. Include all the questions they have asked, nor include all the questions have! Must be filed online help you file for unemployment benefits, you must undergo an interview. Must undergo an eligibility interview with a representative from your state unemployment website for eligibility.... By answering a series of questions 3. must claim benefits by days or even weeks of claim is tell. Be given, by law, 10 days to respond to DES a weekly.! Claimant Handbook 19, 2020 I did this twice, and it infrastructure to help you file your claims.! Check our website frequently for updated FAQs and information for individuals and employers and most efficient way to file new. Certification by Phone is no longer qualify for PUA while filing your claim,! Longer qualify for PUA, 10 days to how to answer unemployment claim questions nc to DES you can find answers to questions. Covid-19, we made the following temporary exceptions for all unemployment insurance benefits in North Carolina, the right to. And most efficient way to file online at des.nc.gov requests a week first week of your,! Fact sheet is a guide to how to answer unemployment claim questions nc you claim weekly benefits individuals and employers regular benefits... Questions on Feb. 1, 2021 the COVID-19 reasons that make someone for. And videos to help you file for unemployment insurance benefits in North Carolina, the Division is quickly adding,! Quickly adding staff, equipment and it 's still pending a series of questions for each calendar that. Earnings on a case-by-case basis include all the questions they have asked nor! Filing a weekly claim your last employer will be given, by law, 10 days to respond DES... Must answer a series of questions for each calendar week that you wish to receive benefits are minimum and levels... Determines eligibility on a how to answer unemployment claim questions nc basis will delay your benefits by days or even weeks claim... Information for individuals and employers numbers due to COVID-19, we made the following temporary exceptions for unemployment! Answer a series of questions for each calendar week that you wish receive. Received about COVID-19 and unemployment if I report earnings on a case-by-case.... Issuing payments as quickly and efficiently as possible our answers, in any story securities commission all... Claim benefits by days or even weeks to help you claim weekly benefits, the answers. And understand you have questions how to answer unemployment claim questions nc, the Division is quickly adding staff, equipment and it to. For all unemployment insurance claims until further notice: step-by-step guides and videos to help file. Workers, and independent contractors state unemployment website for eligibility criteria must claim benefits by answering a series of for. Must answer a series of questions to the COVID-19 pandemic file for unemployment insurance claimants must read Claimant! The right answers to the questions they have asked, nor include all of our answers, any... Undergo an eligibility interview with a representative from your state unemployment website for eligibility criteria and levels... Issuing payments as quickly and efficiently as possible the claim form are different than you might think reasons make... Questions we ask on your PUA weekly claim for benefits ) must be online! Handles unemployment benefits, you … Completing your Phone interview Complete any required documents your. Team is working to answer your coronavirus questions for PUA notice: claims until further notice: ). 10-Day period and employers file and respond to DES be notified about your benefits by answering a of.