Everything was laid out very clearly and intuitive, extremely easy compared to the previous process we used. Still feels like it's missing some features. There was some initial issues with not seeing all available flights on the search, but due to the good customer service, our feedback was appreciated and the filters adjusted. Because we’re committed to help you find the right solution for your business needs, we list all software vendors on our website, and give them the opportunity to feature their solutions and collect user reviews. If there's anything to dislike about Lola, it would be that they don't have an application for personal use (yet ). The app makes it simple and easy to book and organize travel for teams, When searching there are some bugs with the filters that make it difficult to find what you’re looking for and takes longer. Their travel assistants check me in for flights and work out any delay/cancellation issues that may come up. I would like to see more flight options. First off: The customer service team is amazing and have been very helpful and responsive. It took a while to get used to being very specific with your search. By far my favorite feature in Lola is the in-app-chat. This was extremely time consuming, inefficient, and impossible to keep up with our corporate growth. The customer service. Lola helped us with that growth by taking care of the daily travel headaches across a much larger team. At GetApp, our comprehensive software listings, verified user reviews, product comparison pages, articles and AppFinder, our assistive tool, will empower you to make confident and well-informed purchase decisions. Prior to Lola I was personally booking all travel for our company. They are always helpful and pleasant and we have never had any issues. There were limited choices on airlines but the airlines may have been chosen at by my company. We're primarily addressing the coordination and travel scheduling issues of having a larger number of travel plans to coordinate than would be comfortable for any one person or even for each person to handle themselves. The only seat available was first class. When the likelihood of a storm in Boston was increasing, a Lola representative reached out to me to let me know they were monitoring my flight and there was a possibility it would be cancelled. All Rights Reserved. Lola's support team are among the best I've used - very responsive and helpful. Lola makes every facet of business travel easier. Instead of spending hours combing through potential travel options, Lola brings everything to your fingertips. The experience is always professional, fast and amazing. Provides corporate leadership with great insights into employee travel costs BEFORE they hit corporate credit cards, thereby facilitating better budgeting, planning, and cash flow management, Offers employees who travel a single interface for booking travel, Provides employees who are traveling with concierge level service when booking and while on the road, Currently, Lola.com does not offer the ability to book with some major carriers (ex. Lola feels and functions like travel software we use in our personal lives. I don't have any large cons about the software yet. TravelSuit provides unlimited access to all the tools and 24/7 travel assistance... Expense8 is a simple and user friendly Travel & Expense Management solution. I had to cancel my reservations / flights and within a short period of time my Lola agent was able to refund my hotel and credit my flights for future travel. This helped simplify the flight booking process for myself and many other team members. The application is easy to use, with clear instructions and a great ‘trips’ feature that allows you to view your full itinerary in one place. I love how easy it was to use and the many options you have to go about booking travel! We are currently using Lola across the entire business for our travel needs out of our home city and for our travel needs flying out distributed teams into our home city. Much easier to book my own flights and hotel using google or other services.EDIT: I was able to get the flight change they quoted me at $1,000 for $75 by contacting United direct. Well designed and easy to use site. It is extremely well-suited for scaling and unifying the travel booking process. I was initially skeptical of needing travel software as I'm very self sufficient with travel bookings, however the customer service has been outstanding. Please provide the ad click URL, if possible: Netsparker is easy to use and employs a unique and dead accurate proof-based scanning technology that automatically verifies the identified vulnerabilities. Other travel apps that have been used in the past you always seem to speak to a robot that tells you to go to the frequent asked questions. Save travel preferences, book on behalf of teammates, and manage itineraries – all from within the simplest, most user-friendly app on the market. Lola.com makes travel easier and less stressful. Excellent customer and easy to use software. Search. See all flights and hotels booked across the organization, It would be nice if you could use miles/points to book flights and hotels, It would be nice if employees could "request travel" but have a manager approve it before it's booked. So I had to go that night. Great service and value. They always go above and beyond. There is very little training required. They're fantastic at rescheduling flights and even saved us some money in rebooking fees. I can log in with my work account, and a few minutes later, I'm all set. Booking flights, especially for a large team, is more often than not an arduous and terrible time. Companies can't remove reviews or game the system. Their website is extremely easy to book travel on. Using Lola, we've been able to scale our trip planning at a very quick pace. They have allowed us to expand on our reporting process without causing extra steps for our travelers. Lola has made booking company flights simple and straight-forward. It's very easy to use, and it provides a seamless experience, giving the possibility of using a previously saved company card, and looking for flights. Lola is the first thing I'll recommend to anyone needing a travel-booking solution for their company/team. We use Lola for business travel at our company. I am unsure of how this new addition will work with our corporate accounts set up with direct billing. I would love to see a personal version for vacation and stuff like that. The best part is the customer service which is proactive and always fast. Enjoy all our unlimited features & service. I had to log in to the AA website to retrieve my booking ref. The service has been head and shoulders above that old vendor. I do hope they implement the feature to book multiple people are once, as well mixing airlines and booking multi-city flights! Lola.com's intuitive platform makes it easy to book flights and hotels in minutes. GetApp offers free software discovery and selection resources for professionals like you. Overall it's a fantastic service, the customer service was top notch when I needed to cancel my flight/hotel and within a short period of time my Lola agent handled everything. Lola allows us to book travel, last minute or in advance, and see thresholds set by our admins to ensure our lodging and travel stay within our company policies. We are currently in the process of planning our company wide retreat in which we need at least 69 people to book their flights. They are always available and always on top of things, Lola.com is also easy to use. Not having to call airlines to make changes is life-saving. Click URL instructions: Access exclusive content (security data, quarterly reports, …). Not only was it super easy to browse and book flights/hotel accommodations but the customer service is the real highlight. The most memorable experience was when I contacted Lola support regarding a change in my itinerary. Working for a company of 200 employees internationally can make reporting and knowing where my employees are at any given time difficult. I have been using lola.com for some time now and every time it exceeds my expectations. I highly recommend trying out Lola! Booking travel can be painful, especially for a whole team. Scheduling - the user interface is clean and easy to use to make sure all scheduling goes smoothly, Booking - with multiple confirmations along the way, you can be sure you're booking correctly, Scale - Lola.com takes a previously manual and individual process and makes it scalable for our entire company, Push Reminders - I think it would be good if Lola.com integrated with our email client and calendar to provide scheduling/booking reminders, Expenses - it would be great to be able to log expenses from the trips inside of the same app we used to book them, Sharing - it could be beneficial to be able to book travel, and them share it seamlessly with other members of my team. We have about 65 employees and around 60% of them work remotely, so there is a considerable amount of travel on a regular basis. First off: The customer service team is amazing and have been very helpful and responsive. Also, the ability to add loyalty programs in order to easily get travel rewards is fantastic as well! I really wanted to love Lola Tampons because they are 100% cotton, better for my body, etc., so I tried them for a second time thinking I just got the wrong size tampon. The UI is also great and easy to use - the whole experience is intuitive. We implemented Lola.com for business travel across the whole company. Lola Pricing Overview. I had to be at a customer site the next morning at 7:00 am and the flight did not get in until 8:30 am and was an hour drive to the customer. They do not have a free version. They notify you whenever the flight schedule changes and find you other options when the flight gets cancelled. There were limited choices on airlines but the airlines may have been chosen at by my company.