Please visit our. In your case i suspect the order will not go through and the money will be returned to your card. So I just ordered about 90 dollars worth of merchandise and it has charged my card however I have not been sent an email confirmation of the order nor has it shown up on my history of orders. 1.Access the returns portal and select the items you wish to return, confirm your return reason and generate your label. If you need your order or shipping confirmation email resent, please contact us at wecare@uniqlo-usa.com and one of our agents will be more than happy to resend this information to you. There is a possibility that your order has failed however, the authorization hold has not been voided from PayPal. 3.Package your parcel securely with the delivery note inside. Press question mark to learn the rest of the keyboard shortcuts. 2. I just ordered from Uniqlo and it charged my debit card but it didn't send me a confirmation email or anything! How does multi-buy affect my refund if I return one of these items from my order? In the case our chatbot is unable to answer your query, one of our agents will join and assist you further. Or is it when the purchase is confirmed that I will get the email? UNIQLO may process personal data collected in this chat to improve your experience. Our chatbot is unable to answer specific questions relating to order details, personal or product related information. If its been over 24 hours from the time you placed the order and haven't received the order confirmation email, please reach out to us here with the PayPal transaction ID and the email address associated with your PayPal account. If our FAQ's did not answer your question or you have any feedback. Will I be shipped the products without a history on my account or email? I did get an error message saying that there was something wrong with the information that I provided but I double checked and triple check and it was all fine. Last time i place a $150 order and saw it in my order history right after-but never got an email and later saw my card was never charge and them order history was cleared. I never received an order confirmation email, did my order go through? How do I return my online order? Can I return more than one order in the same parcel? COPYRIGHT (C) UNIQLO CO. LTD ALL RIGHTS RESERVED. New comments cannot be posted and votes cannot be cast, [http://www.uniqlo.com/us/](http://www.uniqlo.com/us/), Press J to jump to the feed. Click Login located at the top right corner of the uniqlo.com webpage. If your order was shipped on or after Tuesday 4th August*, please follow the below instructions. So I just ordered about 90 dollars worth of merchandise and it has charged my card however I have not been sent an email confirmation of the order nor has it shown up on my history of orders. Is this a common problem? If your order was shipped on or after Tuesday 4th August*, please follow the below instructions. Can I get a discount on my past order? I have placed a bulk order before but the discount wasn’t applied to the order. Attach the PostNord return label making sure you've removed the original address label. This happened to me a few times now- haven't order online in awhile. To allow us to improve our services we would appreciate your feedback regarding this information/article.